News and Innovation

CarelonRx launches EnsureRx, a new cost savings program

CarelonRx has announced it will launch EnsureRx to help lower consumers' out-of-pocket medication costs.

CarelonRx launches EnsureRx, a new cost savings program

How CarelonRx adds new medications to its drug lists

Learn how we evaluate therapies and encourage use of clinically superior drugs for members' needs.

How CarelonRx adds new medications to its drug lists

Community health and specialty pharmacy

CarelonRx leaders share actionable steps for helping members who rely on specialty medications.

Community health and patient-first specialty pharmacy

Prescription delivery for plan members, made easy

CarelonRx Mail delivers directly to your plan members’ homes  to help them make the most of their benefits.

Making prescription delivery easy for your plan members

CarelonRx delivers elevated consumer experience

With the acquisition of BioPlus, CarelonRx will offer a high-touch level of consumer support.

CarelonRx delivers an elevated consumer experience

Prescription Delivery for Your Workforce

Automatic refills, medication adherence, and cost savings can help employees be healthier.

Prescription delivery for a healthier, happier workforce

CarelonRx clients use RxGuide to make data-driven decisions

Rx Guide is an intuitive, self-serve digital reporting tool available at no added cost. It lets users track and respond to the key performance indicators (KPIs) that matter most to them.
The power of data is yours with Rx Guide

CarelonRx: Dispensing knowledge, compassion, and access to care

Our Clinical Pharmacy Care team helps patients understand medication regimes and access to care.

CarelonRx: Dispensing knowledge, compassion, and access to care

Pharmacy Benefit Managers Integrated Care

Discover how PBMs address complex challenges, work to deliver value through cost savings, and more.

Pharmacy benefit managers and the potential of integrated care

CarelonRx pharmacists play key role in advancing health equity

Learn about the pursuit of pharmacoequity and our pharmacists' role in reducing barriers to care.

CarelonRx pharmacists play key role in advancing health equity

CarelonRx earns URAC accreditation for Pharmacy Benefits Management

We are proud to announce that CarelonRx has earned full URAC reaccreditation for Pharmacy Benefits Management.

CarelonRx earns URAC accreditation for Pharmacy Benefits Management

CarelonRx: Has anything changed besides our name?

IngenioRx changed its name to CarelonRx on January 1, 2023. This name change does not impact pharmacy benefits, coverage, or how medications are filled. 

CarelonRx: Has anything changed besides our name?

CarelonRx takes action to reduce wasteful claims

As a member-focused pharmacy benefit manager, CarelonRx works to protect our clients from fraud, waste, and abuse. Wasteful pharmacy claims impact not only members, but also payers.

CarelonRx takes action to reduce wasteful claims

IngenioRx’s prior authorization process is faster, more efficient*

Studies indicate 15% to 30% of care in the U.S. is unnecessary.1 In pharmacy care, this means that doctors may prescribe drugs that are excessive or not supported by medical evidence.

IngenioRx’s Prior Authorization Process is Faster, More Efficient*

CarelonRx delivers personalized pharmacy care with ZipDrug

In 2020, CarelonRx acquired ZipDrug, an innovative service that connects eligible members to high-quality pharmacies with hand delivery, custom pill packaging, and individualized expertise.

CarelonRx delivers personalized pharmacy care with ZipDrug*

CarelonRx thrives two years after largest transition in PBM history

Confusing rules and unpredictable drug prices can be overwhelming. As a result, one of the largest healthcare organizations in the United States saw the need for a more member-centric approach.

CarelonRx thrives two years after largest transition in PBM history*

AlohaCare Selects CarelonRx for 3-Year Exclusive Agreement

AlohaCare, Hawai’i's only community-led Medicaid and dual eligible Medicare health insurer, has entered into a three-year pharmacy benefits management agreement with CarelonRx starting July 1, 2021.

AlohaCare Selects CarelonRx for 3-Year Exclusive Agreement

Partnership with Civica Rx aims to improve the cost and availability of generic drugs

Generic drugs are just as effective as brand names. However, generics don’t always translate to lower costs. 

Partnership with Civica Rx aims to improve the cost and availability of generic drugs

*Today, we are CarelonRx, but when we created some of these documents, we were IngenioRx. This name change doesn’t impact our dedication to driving cost savings, personalizing customer experiences, and improving whole-person health.